Event Technician (Singapore)
 

Responsibilities

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Live Events/Transmissions/Video Conferencing:

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• Support all the In-house and offsite Events

• Set up computers and A/V equipment for events (occasionally providing after-hours event support).

• Support in-house Video Conferencing technology

• Communicate effectively with PICs to identify needs and evaluate solutions

• Responsible for contacting requestors for the purpose of planning, and ultimately setting up the requested Live streaming, Video conferencing, recording equipment, microphones, speakers, projectors, video screens and/or video monitors, and as required, operating these components indoors or outdoors, or as required for other assignments.

• Monitor sound and audio feeds to ensure quality.

• Clean and maintain audio and video equipment and ensure that they are stored properly.

• Diagnose, test and resolve A/V equipment and media system problems as part of the regularly scheduled preventative maintenance cycle.

• Prepare solutions ad-hoc for events with special technical requirements

• Operate and monitor equipment during meetings, such as sound levels, remote cameras, video playback, and webcasting

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General Duties: 

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• Understand the standards of current live event production and to be able to specify the appropriate equipment according to each event.

• Provide regular feedback on communication issues and service improvements.

• Focus on service/operational issues for review.

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Global Coordination:

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• Establish and maintain good working relationships with global counterparts within the organisation.

• Hold and attend regular meetings within the team within the team to discuss service and operations issues.

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Qualifications
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• At least 4 years of experience working in an AV industry and minimally 2 years in an Event Support role in a corporate setting.

• Knowledge and hands-on experience of the following manufacturers: Crestron, Extron, AMX, Polycom, Biamp, Clearone, Cisco.

• Strong communication skills, both verbal and written.

• Positive attitude to helping and assisting customers.

• Calm temperament and capable of staying composed when working under pressure.

• Good team player and able to work independently.

• Must be organized, able to multi-task, and great time management and must always be punctual.

• Must be a detailed, patient and fast worker.

• Willingness to learn and demonstrate ability to progress their own career.

• Drive to exceed expectations and in delivering excellence.