Event Technician (Singapore)
 

Responsibilities

Live Events/Transmissions/Video Conferencing:

  • Support all the In-house and offsite Events

  • Set up computers and A/V equipment for events (occasionally providing after-hours event support).

  • Support in-house Video Conferencing technology

  • Communicate effectively with PICs to identify needs and evaluate solutions

  • Responsible for contacting requestors for the purpose of planning, and ultimately setting up the requested Live streaming, Video conferencing, recording equipment, microphones, speakers, projectors, video screens and/or video monitors, and as required, operating these components indoors or outdoors, or as required for other assignments.

  • Monitor sound and audio feeds to ensure quality.

  • Clean and maintain audio and video equipment and ensure that they are stored properly.

  • Diagnose, test and resolve A/V equipment and media system problems as part of the regularly scheduled preventative maintenance cycle.

  • Prepare solutions ad-hoc for events with special technical requirements

  • Operate and monitor equipment during meetings, such as sound levels, remote cameras, video playback, and webcasting

General Duties: 

  • Understand the standards of current live event production and to be able to specify the appropriate equipment according to each event.

  • Provide regular feedback on communication issues and service improvements.

  • Focus on service/operational issues for review.

Global Coordination:

  • Establish and maintain good working relationships with global counterparts within the organisation.

  • Hold and attend regular meetings within the team within the team to discuss service and operations issues.


Qualifications

  • At least 4 years of experience working in an AV industry and minimally 2 years in an Event Support role in a corporate setting.

  • Knowledge and hands-on experience of the following manufacturers: Crestron, Extron, AMX, Polycom, Biamp, Clearone, Cisco.

  • Strong communication skills, both verbal and written.

  • Positive attitude to helping and assisting customers.

  • Calm temperament and capable of staying composed when working under pressure.

  • Good team player and able to work independently.

  • Must be organized, able to multi-task, and great time management and must always be punctual.

  • Must be a detailed, patient and fast worker.

  • Willingness to learn and demonstrate ability to progress their own career.

  • Drive to exceed expectations and in delivering excellence.